SUCK UK established 1999 in London
We create and supply products to retailers
New and original products
Huge range in-stock year round
One stop shop for distinctive product across all categories.
Not just "Gifts": Kitchen, Stationery, Home, Pets and beyond…
We develop new designs continuously, with the world's best talent.
Delivery worldwide very fast
We deliver globally, from Hawaii to Hong Kong and beyond
Rapid dispatch with email confirmations and parcel tracking details.
Quick and easy to order
Order online day or night with FREE delivery in many countries.
Dedicated customer services and account managers on the phone.
Appealing product
In store displays: Eye catching and descriptive packaging, supplied in merchandisers.
Online downloads: Photos, video, entertaining copy, descriptions, box sizes, barcodes and more. more here
Money back guarantee
Unrivalled returns policy. Outstanding, professional customer service. more here
Custom product if you want it
We will work with you to develop unique customised, white-label or fully bespoke product.
Custom bar code labelling and packing requirements? No problem, just ask. more here
Environment
Responsibility for the environment begins with product design.
We strive to make the right choice of materials, packaging and process.
For product material breakdowns click technical specifications on the product page.
Conformity
We supply you with a safe product that conforms to all regulations.
We provide you with any certification you may require.
Ethical responsibility
Our producers share our principles of social and environmental accountability.
Audits are carried out to ensure that required standards are met. more here
Showroom and flagship store
Drop in any time, in the heart of London. more here
Publicity
Great press coverage, social media and blog activity. more here
Added value of a recognisable brand with a strong fan following.
Frequently Asked Questions
Do you sell to the public?
Yes. You can order online or visit our store in London.
Do you sell to the trade?
Yes. Give us a call! on +44 (0)20 7923 0011
User Accounts
Do I need an account?
You do not need to register or log in to shop here.
However if you chose to create an account we will save your address details to make it quicker for your next order.
International
Do you ship outside of the UK?
Yes. We ship all over the world.
If your country is not mentioned at the checkout page, please let us know.
Ordering & Shipping
How much is delivery?
UK delivery is FREE for online orders.
International shipping costs are shown after you select your delivery country on the checkout page. You will see the shipping charge update as you add more items so you can see exactly how much you are spending. Shipping charges are calculated depending on the items in your cart.
How do you ship?
We ship the majority of our orders with UPS. From time to time we may use another courier service depending on the size of the shipment. Most UK orders are delivered in 2-3 days. International shipping times vary from country to country, but normally less than 1 week.
Where is my order?
We send you an order confirmation email shortly after you checkout. You will receive a second email once your goods are dispatched, you will be able to click and track your delivery from this email. You can also use your order reference to track your order here Track your order
Do your prices include TAX?
All retail prices include UK VAT where applicable. The price you see is the price you pay.
Do I need to pay any other duties or taxes when the goods arrive?
If you live outside of the EU you may be liable to import duty or taxes for your country.
Please check first, this is out of our control.
Duties and taxes explained
If you are outside of the EU you may have to pay local duties & taxes when your goods arrive in your country.
Duties & taxes vary from country to country, and one item to the next, usually between 0-10% of the order value. Most shipments will incur no charges at all!
- We cannot provide the value of duties & taxes before an order has shipped, this is at the discretion of the local customs authority.
- Import duties & taxes are the responsibility of the receiver and should be paid to UPS who will contact you directly if there is anything to pay.
- Payment of duties & taxes must be made prior to, or on receipt of goods. Delayed response may incur further charges, so immediate reply is important!
Trade customers
Do your prices include TAX?
Trade prices do not include UK VAT. This will be added where applicable and clearly shown in your cart.
Credit card security
Is your website secure?
This is a 3D secure website, which means improved security for you as the customer, and us.
'3D Secure' is a fraud prevention initiative, launched by the card providers as an increased security method for authenticating your card details at the time of transaction.
'3D Secure' stands for "3 Domain Secure" because there are 3 parties involved in the process: Suck UK Ltd, our Bank, and Visa or MasterCard. It is a culmination of two existing systems: Verified by Visa (VbV) and MasterCard Secure Code (MSC).
Useful stuff
Company Registration number 4718480
VAT Registration number 7738390 89
WEE Registration number WEE/JH3584ST certificate
Customer Service
Guarantee
We strive to provide you with the highest quality product.
All goods are covered by our standard warranty period of 12 months from the date of purchase.
Returns
If you are not entirely happy with your purchase return it within 10 days for an exchange or refund.
To arrange a return please contact us my email info@suck.uk.com.
Do not return anything without contacting us first.
Return address
31 Regent Studios
8 Andrews Road
London E8 4QN
UK
Returned products must be in their original packaging and in resalable conditions. Please attach a copy of your invoice or delivery note for identification purpose. Refunds will be issued within 7 days of receipt of the returned goods. Postage or other return costs are the customer's responsibility and will be reimbursed by us only in the case of damaged, faulty or incorrectly supplied goods.
